Over the years,by virtue of our experience and the strength of the
gift industry, products are exported to Europe, America countries and are praised by many customers.
Our company can guarantee fast turnaround production time, strictly ensure product quality, operating
characteristics of many varieties and the principle of small profits, as the majority of customer groups
strong powerful suppliers. All colleagues in the One Way Craft Gift Co.,Ltd. will continue to uphold the intentions of customer
service, noted that the investigation customer needs and exceed customer expectations principle of
doing things, adhere to the "quality win market, reputation casts brand" business philosophy, dedication
to customers with high supply quality products,provide the most satisfactory services.
Look forward to becoming your trusted friend and long-time partner, to create a better future for mutual benefit and win!
1. When I re-order awards medal, should I pay the mold fee again?
- NO, we'll keep each mold for 2 years, during this time, you can re-order without mold fee.
2. Express shipping is too high, any other options for shipping?
- Yes, we could also ship via China Post, E-package, or agent express with low cost.
3. My awards medal need to display, any show box?
- Yes, we could also provide gift box for awards medal.
4. I need award medal very urgent, how fast you can produce it?
- For most items, it will need only 3-7 days when in a rush. Depending on your item, our sales will check schedule and get a fastest production time for you.
5. UPS / TNT / DHL Express lost / broken my package, how could I do?
- If you didn't receive it in time, please let us know, we'll check with express and get you an answer.
- If you just receive part of your products, some cartons lost or broken, please complain with the shipper and take a photo when you touch them. Let us know at first time, and send us the photoes, we'll re-make the lost items for you for free and make claim on this to express.